Benefits and Local Council Tax Support - Privacy Notice

The purpose for this processing

To process claims for Housing Benefit, Discretionary Housing Payments and Local Council Tax Support.

Legal basis for this processing

Article 6 Lawfulness of processing (Section 1, (c))

Processing is necessary for compliance with a legal obligation to which the controller is subject.

What data we collect about you (fields)?

Personal details as required.  These may include:

• Name
• Address (Current and previous)
• Email address (optional)
• Telephone number (optional)
• Family details, including age, marital status, earnings, benefits and other income, e.g. pensions
• Financial details
• Name and address of your Landlord (if applicable)

How long do we keep your personal data?

In accordance with the Council’s Corporate Retention Schedule.

Who do we share it with?

Relevant information is shared with internal departments where applicable. 

We may also share information about you with third parties where permitted or required to do so by law. This may include landlords, other local authorities and government departments carrying out their public tasks, such as a Magistrates Court, Essex County Council, Her Majesty’s Revenues and Customs (HMRC), Department for Work and Pensions, the Police in carrying out criminal investigations, and data matching via the District and National Fraud Initiatives. We will also share your data with agencies working on our behalf, such as the council's Collection Agents.

Where we get it from?

Individuals themselves (Data Subjects), landlords, Department of Works and Pensions, HMRC.

If automated decision making applies to this processing

No automated decision making applies to this process.